you have any questions or issues with your order, please contact
us--we'll resolve them for you. We aim for five star service and want
you to be happy with your purchase.
the item(s) is damaged in transit or DOA, an exchange will be made or
a refund issued. We offer a money-back guarantee on products returned
within 30 days. In order to receive proper credit on your return,
please contact us to request a Return Authorization Number (RA) -
This will allow us to process your return when it comes back to our
warehouse. If the package is refused or returned without our issuing
of an RA or without the RA # on it, a restocking fee will be applied.
We will be unable to refund your cost of the original shipping if you
decide that you do not want the order after it has already been
We do not issue prepaid return labels. All returns must be in their
original carton with all packing material intact. All returns must be
sent freight prepaid by the customer and insured. Orders refused at
delivery will be assessed all of the applicable fees listed above
including the return fee, our shipping costs and a 25% restocking
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